Privacy Policy 

Privacy Policy — RE:Defined Effective Date: May 12, 2026 | Last Updated: May 12, 2026

Your privacy matters to us. This Privacy Policy explains what information RE:Defined collects, how it is used, who it may be shared with, and how it is protected. By using our website or services, you agree to the practices described below.

1. Who We Are RE:Defined is an integrative health, fitness, and nutrition coaching practice owned and operated by Jessica Thomas, located in Canyon Lake, CA. We provide in-person and virtual health coaching, functional lab testing, personalized nutrition programs, hormone wellness services, and fitness memberships to clients nationwide. Website: www.redefined.today | Email: [email protected] | Phone: 951-723-0433

2. Information We Collect We collect the following types of information:

• Personal identification information: Name, email address, phone number, and billing address provided when you register, purchase, or contact us.
• Payment information: Credit, debit, HSA, and FSA card details submitted at checkout. Payment data is processed and stored securely by Stripe; RE:Defined does not store full card numbers.
• Health and wellness information: Information you voluntarily share during consultations, intake forms, or coaching sessions to support your personalized care plan.
• Technical data: IP address, browser type, pages visited, and session data collected automatically via our website platform (Kajabi) and analytics tools.
• Communications: Messages, emails, and form submissions you send to us.

3. How We Use Your Information We use the information we collect to:

• Deliver and personalize health coaching, nutrition, and fitness services
• Process payments and manage your membership or program enrollment
• Communicate with you about your program, appointments, and account
• Send educational content, wellness tips, and program updates (you may opt out at any time)
• Conduct functional and specialty lab testing coordination
• Improve our website, services, and client experience
• Comply with applicable legal and regulatory obligations

We will never sell your personal information to third parties.

4. How We Share Your Information We may share your information only with the following trusted service providers:

• Stripe — Payment processing (credit, debit, HSA/FSA cards). PCI-DSS compliant. See stripe.com/privacy.
• Kajabi — Website hosting, membership management, and course delivery.
• Fullscript / Designs for Health — Supplement dispensary platforms for nutraceutical recommendations.
• Calendly — Appointment scheduling.
• Email marketing platform — Used to send newsletters and program communications.

All third-party providers are contractually required to protect your information. We do not sell, rent, or trade your personal data. We may disclose your information if required by law or to protect the rights and safety of our clients or business.

5. Health Information RE:Defined collects health and wellness information to provide personalized coaching services. This may include information about your health goals, symptoms, lifestyle habits, and lab results that you voluntarily share with us. This information is used solely to deliver your coaching program and is treated with the highest level of confidentiality. RE:Defined is not a covered entity under HIPAA; however, we are committed to handling your health information responsibly and with care.

6. HSA & FSA Payments RE:Defined accepts Health Savings Account (HSA) and Flexible Spending Account (FSA) cards for eligible health coaching and wellness services through Stripe. Payment card information is processed securely by Stripe and is subject to Stripe's security standards. We do not store your card details on our servers.

7. Cookies & Tracking Our website uses cookies to enhance your experience, remember preferences, and analyze site traffic. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.

8. Data Security We implement industry-standard safeguards including SSL/TLS encryption, secure PCI-compliant payment processing via Stripe, access controls, and Kajabi's enterprise-grade hosted infrastructure. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

9. Data Retention We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

10. Your Rights You have the right to access, correct, or request deletion of your personal information, opt out of marketing communications at any time, and request that we limit how we use your data.

11. Children's Privacy Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under the age of 18.

12. Third-Party Links Our website may contain links to third-party websites such as Fullscript and Designs for Health. We are not responsible for their privacy practices and encourage you to review their policies.

13. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us Jessica Thomas — RE:Defined Canyon Lake, CA Email: [email protected] Phone: 951-723-0433 Website: www.redefined.today